Insights-to-ROI: Using the Customer Experience to Accelerate Profitable Business Transformation with host Darlene Campagna
Episodes of Insights-to-ROI: Using the Customer Experience to Accelerate Profitable Business Transformation with host Darlene Campagna are shown below.
It’s no secret that the key to a company’s success depends on the satisfaction and loyalty of its’ customers. But, what is the value of a satisfied customer and what financial impact can a dissatisfied customer have on your organization? Watch Darlene Campagna’s video series, Insight-to-ROI: Using the Customer Experience to Accelerate Profitable Business Transformation. This series will provide you with ideas and tips to help you gain visibility across the customer journey and effectively operationalize this data to improve the business, drive opportunity and get a financial return on the customer experience.
Darlene Campagna is the President of Direct Opinions. Connect with her at: